Privacy Policy

Privacy Policy

Policy overview Current practices

This privacy policy explains how Tailored Touch handles personal data when you use papershadowtravelbasin.cv, contact us, or request tailoring and clothing alteration services. It applies to website enquiries and related service communication in Macau.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Privacy data overview

01 · Collection

Data We Collect

When you contact Tailored Touch, we may collect your name, email address, phone number if you choose to provide it, your message, and your service preferences. We also receive limited technical data such as server request details and browser or device information when you use the website.

We collect only the details needed to handle inquiries and service requests.
02 · Sources

How We Receive Data

We receive personal data from contact forms, email, phone calls, workshop visits, and other messages you send to us. Technical information is collected through the website and related delivery systems when pages are requested or forms are submitted.

Most information comes directly from you, with some technical data created automatically.
03 · Cookies

Cookies We Use

Our website uses essential cookies to support site operation and cookies that remember your privacy choices. We do not confirm the use of analytics or advertising cookies.

Cookie use is limited to basic operation and preference storage.
04 · Controls

Cookie Controls

We use only essential cookies and cookies that remember privacy preferences. You can manage cookies through your browser controls. If you disable essential cookies, parts of the site may not work as intended.

Browser settings can usually block or remove cookies, but some site functions may be affected.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We process personal data to answer enquiries, arrange workshop intake, assess garment details, confirm scope and timing, carry out approved alterations or repairs, provide collection updates, maintain website security, and support technical delivery of the site. We may also use information to keep basic records of completed work and to manage follow-up communication about your request.

We use personal data for practical business tasks connected to enquiries and service delivery.
Third-party sharing

Service Providers

We may share limited data with service providers that help us operate the website, deliver technical support, or process communications. Any such sharing is limited to what is necessary for the service being provided and is handled under appropriate confidentiality expectations.

Operational service providers receive only the information needed to perform their role.
Legal basis

Legal Disclosure

We may share personal data with public authorities, regulators, or other parties when we are required to do so by law, court order, or a lawful request. We may also disclose information if needed to protect our rights, customers, or the security of the website.

We disclose information only when a legal duty or valid request requires it.
User Rights

Your Privacy Rights

You may ask us to confirm whether we hold your personal data, correct inaccurate details, or review a request to stop using information that is no longer needed for the original purpose. Where the law allows, you may also object to certain processing or ask for deletion.

Available rights depend on the nature of the request and any legal limits that apply.
Requests

How to Make a Request

To make a privacy request, contact us using the details in this policy and describe what you want us to do. We may ask for enough information to verify your identity and locate the relevant record before we respond.

Requests are handled case by case and may require us to verify your identity first.
Data Retention

How Long We Keep Data

We retain personal data for the period needed to respond to enquiries, manage workshop intake, complete agreed alterations, maintain basic business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or make it non-identifiable where that is appropriate.

We keep data only for as long as needed for the enquiry, service record, or legal purpose involved.
Policy Updates

Changes to This Policy

If we make material changes to this privacy policy, we will update the page and use a reasonable method to bring the change to your attention. The revised version applies from the date shown on the policy, unless a different effective date is stated.

We may revise this notice when our practices or legal duties change.

Contact for Privacy Matters

Email contact
help@papershadowtravelbasin.cv
Telephone
+853 6692 8296
Postal address
33 Rua de Luís Gonzaga Gomes, Sécias Macao
Privacy contact